Therapy Contract

    In therapy, both the Client and the Therapist have rights and responsibilities. It may be helpful for you to read these before we start working together and clarify any concerns that you may have about the therapeutic process.

    Your Client Rights:
    1. A right to dignity as an individual. You have the right to equal consideration and treatment, regardless of gender, background, beliefs, age or sexual preference.
    2. To be provided with professional and respectful care by your therapist.
    3. To be accepted as you are, and to be listened to in a non-judgemental manner.
    4. To know your therapist’s assessment of the issue that you are presenting with.
    5. Confidentiality within therapy.
    Confidentiality is only broken when: the client gives consent for confidence to be broken; where the therapist is compelled by the court of law; or where the information is of such gravity that confidentiality cannot be maintained’ i.e. in cases of fraud, crime, terrorism and/or where there is a case of actual or potential serious physical harm to self or others.

    Your Client Responsibilities:
    1. To be honest, open and willing to share your concerns with your therapist.
    2. To ask questions when you don’t understand or need clarification.
    3. To be prompt and keep appointments.
    4. To be responsible for your own thoughts, feelings, actions and personal growth. Your therapist’s role is to help you to help yourself to the best of your abilities.
    5. Not to consume alcohol or take non-prescription drugs prior to sessions.

    Therapist Responsibilities:
    - As your Therapist I am bound by the Code of Ethics set out by the British Association of Counselling and Psychotherapy and I will adhere to their guidelines.
    - I may discuss your case with the Wellbeing Practice supervisor to ensure safe and ethical practice. Your identity will be protected, unless I am required to break confidentiality for the reasons listed above.

    Therapy Sessions:
    - Sessions are up to 1 hour and will be weekly at your assigned date and time.
    - Number of therapy sessions will be discussed and agreed upon by the client and therapist mutually at the first session.
    - Payment is required prior to booking each session.

    - if you have to cancel, a 48-hour notice must be given to your therapist
    You will be offered a refund and a new appointment. Exceptional circumstances will of course be taken into consideration.
    - Cancellations within 48 hours will not be refunded.
    - Your therapist will also give at least 48 hours cancellation notice.
    To cancel an appointment email:
    No Show Policy
    - Failure to attend 2 consecutive sessions and without contact, we will assume that you are no longer able to attend. This will result in a withdrawal from the Wellbeing Practice waiting list.

    Ending Therapy:
    - If you feel that you want to end therapy earlier, it is important that you inform your therapist about this first. To notify the practice, please email:

    - If you have a complaint about therapy, this should be directed to As-Suffa Wellbeing Practice and each complaint will be followed up thoroughly. For any issues or complaints, please email:

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