Refund Policy

Courses/Events

We can only offer refunds within 10 days of receiving your payment for the course you registered, provided that you have proof of receipt, the course has not started, and that you requested the refund 7 days before the course start date.

No refund will be issued if you request the refund after the 10 days following your payment or within the 7 days left before the course start date.

No refunds will be issued if requested on the course start date or after the course start date even though you have not attended the course. Refunds will not be issued for non attendance.

We do not issue half refunds if you have missed half or any portion of the course duration. Courses that cannot be continued or are cancelled without rescheduling will be refunded in full.

Retreats/Trips

We can only offer refunds within 7 days of receiving your payment provided that the request is made before the refund cut-off date, and you have proof of receipt. No refunds can be offered after the 7 days or after the cut-off date. The cut-off date is mentioned on the registration page.

Refunds will not be issued for non attendance. We do not issue half refunds if you have missed half or any portion of the retreat duration. Retreats that cannot be continued or are cancelled without rescheduling will be refunded in full.

To request a refund please complete the contact-us form and select “Refund” from the drop-down .  You must provide your Registration Code / Receipt Reference number.

Refund Timescale

We will process your eligible refund as soon as possible and, in any case, within 30 working days of the day on which you requested your refund.

Changes

While we make every effort to run courses/retreats as advertised, we reserve the right to change course/retreat content, assessment, dates, timings, platform, delivery method and teacher/instructor. Any changes made will ensure the quality of the course/retreat delivery is not compromised. We also reserve the right to suspend any student who disrupts a course/retreat by his or her unacceptable behaviour.
In such cases a refund will not be issued.